Snack Global Kitchen & Bar, the newest Henderson Avenue restaurant from dynamic duo Avner Samuel and Jon Stevens, has made some dramatic changes based on negative feedback from diners and critics. Snack announced the changes last night via an email to its mailing list subscribers stating "NEW Menu, Management, Attitude" and offering 25 percent off for those willing to "come back and give [them] another try".
The new general manager is Vito Calo, who says he's worked with Samuel for several years, most recently at Nosh. Calo says the menu has been completely overhauled; the focus is no longer on small plates and now features more traditional options of appetizers (the diner favorite Brussels sprout fritters remain), salads, burgers, tacos, and wood-fired pizzas. (The restaurant's name is not slated to change.) The interior has also been changed up, with new banquettes added, plus sofas and a TV on the patio.
Critics have largely panned Snack, with Leslie Brenner complaining of underwhelming food, plates that were awkward to share, terrible acoustics and poor pacing that made her meal feel like "dinner on meth". The Observer's Scott Reitz noted that the restaurant ought to make haste incorporating diner feedback if they wanted to survive the seemingly cursed Henderson spot. Yelpers lodged complaints of atrocious service, tiny overpriced portions, and an unnamed female manager in a tube top.
Have Samuel and Stevens implemented changes quickly enough to turn the tide on Snack, or will it fall victim to the same fate as its 2323 Henderson predecessors Urbino and Pulcinella? Only time will tell.
· Snack Global Kitchen & Bar [Official]
· Speed-dating small plates at Snack Global Kitchen & Bar [DMN]
· SNACK's Roll of the Dice [Dallas Observer]
· Snack Global Kitchen & Bar [Yelp]
· All previous Snack coverage on Eater Dallas [-EDFW-]
[Photo credit: Snack/Official]